K&W Healthcare Patients

GP advice service


GP advice service @ Imperial college / St Mary’s Hospital


Through the Trust’s GP advice service, GPs and practice staff can email or telephone medical specialists from a range of specialties with non-urgent clinical enquiries.

The GP advice service is for general advice and lines are open from 12 to 2pm, Monday to Friday – unless otherwise stated – with most emails answered within 24 hours.  This service is not available at weekends or on bank holidays.

Specific patient referral enquiries
For specific patient referral enquiries  phone the GP hotline on 020 3311 0184 (9am-5pm, Monday to Friday, except bank holidays).

Urgent medical enquiries/referrals
For urgent medical enquiries or referrals phone the urgent medical referral telephone line on 020 3311 8888. More information about this line can be found here.

This service is for GPs and practice staff only. If you are a patient with a query please contact our patient advice and liaison service (PALS).

GP advice service contact information


Keep the GP advice service contact details handy by printing our GP advice flyer.

Cardiology
Email: [email protected]

Elderly medicine
Phone: 020 3311 6228
Email: [email protected]

Gastroenterology
Email: [email protected]

Gynaecology
Email: [email protected]

Haematology
Email: [email protected]

Hepatology
Phone: 020 3311 6223
Email: [email protected]

Hepatology oncology (hepatocellular carcinoma)
Email: [email protected]

Maternity helpline
Phone: 020 3312 6135 (10am to 6pm, Monday to Friday)

Microbiology
Phone: 07827 904 038 ( 9am – 5pm, Monday to Friday, except bank holidays)

We ask that this number be used when clinical advice is immediately required. For other technical queries and less urgent clinical advice queries, the pathology call centre and email should be used (details below).

Ophthalmology
Phone: 020 3312 3245 (9am to 9pm, Monday to Friday)
Email: [email protected]

Paediatrics
Phone: 020 3311 6224
Email: [email protected]

Pathology call centre
Phone: 020 3313 5353 (9am-5pm, Monday to Friday)
Email: [email protected]

Radiology
Email: [email protected]

Respiratory
Email: [email protected]

Stroke and neurosciences
Phone: 020 3311 6232
Email: [email protected]

Trauma and orthopaedics
Email: [email protected]

Urology
Email: [email protected]

Vascular
Phone: 020 3311 6226
Email: vascularad[email protected]